Resources

As a Managed Service Provider (MSP), your days are filled with a myriad of tasks, from monitoring client systems to resolving complex IT issues. But what if you could find more time in your day to take on new customers and expand your business? We’d like to share four tips... Read more

Cyber Monday sales are expected to hit a record $13.2 billion on Monday, which is 6.1% more than in 2023.1 While this is great for online retailers, it’s important to remember that cybercriminals are just as excited as you are about the holiday rush. ... Read more

When Telegram CEO, Pavel Durov, was arrested in August of 2024 it put the spotlight on the criminal use of third-party platforms. The arrest came because of what officials believed to be a lack of moderation and cooperation from Telegram in fighting crimes against children. While crimes of this nature... Read more

Email security is more critical than ever, and for good reason. Phishing and spoofing attacks continue to wreak havoc on organizations of all sizes. One of the best defenses against these threats is the DMARC (Domain-based Message Authentication Reporting and Conformance) protocol, which helps prevent unauthorized use of your domain... Read more

Gone are the days when phishing emails could be identified with just a discerning eye. Those tell-tale grammar, punctuation, and usage errors were quickly corrected, thanks to generative Artificial Intelligence (AI) and Large Language Models (LLMs). Next to arrive on the scene were AI tools designed to detect AI generated... Read more

QR code phishing has become one of the most rapidly growing forms of phishing, especially since QR codes gained popularity during the global pandemic. Recently, INKY has observed a new evolution of this tactic, where QR codes are constructed using HTML tables and ASCII characters. We've noticed this technique emerging... Read more

It’s no secret that as a Managed Service Provider (MSP) you’re at the forefront of integrating and managing artificial intelligence (AI) solutions for your clients. While AI offers an array of benefits, from enhancing operational efficiency to proactive security measures, not every organization has the knowledge and understanding necessary to... Read more

If you’ve ever bought a raffle ticket, purchased a lottery ticket, or called into a radio station for concert tickets, you’ve pictured yourself on the winning side of a prize. It’s a nice feeling. Whether you chalk it up to serotonin, dopamine, or human nature, winning makes us feel good.... Read more

Millions of companies worldwide are reeling from the major cyber outage caused by a faulty system update released by the cloud-based cybersecurity firm CrowdStrike. Slated by some as causing ‘global chaos’, the outage has impacted hospitals, police stations, airlines, banks, stock exchanges, consumers, and more.1 ... Read more

Black Friday has nothing on Amazon Prime Day. ... Read more

In today's digital landscape, email remains a primary target for cybercriminals. Phishing attacks, sophisticated forgeries, and malicious content are constantly evolving, and with language processing tools like ChatGPT, phishers can compose high-quality phishing emails, write code, and create sophisticated malware with minimal effort. It’s a disturbing sign of the times,... Read more

As a Managed Service Provider (MSP) every client you have counts on you to keep their networks and IT infrastructure up and running, around the clock. It’s not an easy calling and with the current state of cybersecurity, a lot of things could potentially keep you up at night. For... Read more

The world is gradually learning what INKY and Managed Service Providers (MSPs) have known for some time: Artificial intelligence (AI) is a powerful tool that can be used to improve cybersecurity. ... Read more

Like any enterprise, there are costs associated with doing business. In the world of cybercrime, threat actors have plenty of options. ... Read more

The 2024 FBI Internet Crime Report has revealed some frightening new trends and statistics that should have every business pausing to consider the state of their organization’s email security. Losses due to cybercrime have reached an all-time high of $12.5 billion, up 21.4% from the prior year.1 And, as predicted,... Read more